gearbest mi propone 2 soluzioni:
We would like to extend our apologies for this inconvenience.
After reviewing your case, please review our possible solutions:
1)Keep the Item and accept refund on GB Wallet (store credit)
In this case, you can keep the item and do not need to return it to us for this time.
We can offer 24.99USD on your GB wallet and exceptionally reward you with extra points (e.g. If your refund is 1USD = 2 points ,3USD=3*2 points => get 6 points etc)
You can use both your wallet and points to purchase your future products.
Learn more about wallet benefits:
http://www.gearbest.com/about/gb-wallet.html
Check out how to use point :
http://www.gearbest.com/about/about-points.html?157wrew
2)Refund to your payment account
We can refund 24.99USD to your original payment account.
Please note:
- For PayPal account refund may take 48 hours to process and appear in your paypal account.
Almeno non ho perso i soldi